Effective date: October 11, 2026
Lockett’s Management LLC (“Lockett’s Management,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to lockettsmanagement.com and to the services we provide, including services offered under the name Lock & Key Society.
Information we collect
- Contact details you give us, such as your name, email address, mobile phone number and mailing address.
- Application details you choose to share so we can help you, such as housing preferences, rental history, income and employment information, identification documents and screening results.
- Payment details. Card payments are handled by our payment processor. We do not store full card numbers.
- Messages you send us by form, email, phone or text.
- Basic website data, such as pages visited and device type.
How we use your information
- To respond to your requests and provide the services you purchase.
- To prepare and organize housing applications at your direction.
- To send service messages about your application, appointments and payments.
- To process payments and keep business records.
- To improve our website and services, and to meet legal obligations.
How we share your information
We do not sell your personal information. We share it only:
- With properties, landlords and leasing offices when you ask us to help with an application.
- With service providers who work for us, such as payment processing, identity verification, tenant screening, electronic signature, and email and text delivery providers. They may use your information only to perform those services.
- When the law requires it, or to protect our rights and the safety of others.
Text messaging
If you opt in, we send text messages about your application, appointments and payments. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.
How long we keep information
We keep your information for as long as needed to provide services and to meet legal, tax and record-keeping requirements. Then we delete it or make it anonymous.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of storage or transmission is completely secure.
Your choices
You may ask to see, correct or delete the personal information we hold about you, and you may opt out of emails or texts at any time. Contact us using the details below.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy. The effective date above shows the latest version.
Contact us
Lockett’s Management LLC
5900 Balcones Dr Ste 100, Austin, TX 78731
info@lockettsmanagement.com
409-254-7849